[Resolved] Voltas — service technicians fooling and looting customers

Aziz1991

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400612

Is voltas company involved with technicians in fruading and looting customers.

Voltas gives 2 free services
1 wash service
1 dry service

But the technician who visited at my place for both the service says company doesnt gives any wash service for free. Its paid and u have to pay 1500 for wash service extra.

This is how voltas is fooling customers in association with salaried technicians. If this is going on on daily basis then m sure voltas is going to shut down soon.

Authorities plz call me asap on [protected]

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Jan 4, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by Aziz1991 Is voltas company involved with technicians in fruading and looting customers.

Voltas gives 2 free services
1 wash service
1 dry service

But the technician who visited at my place for both the service says company doesnt gives any wash service for free. Its paid and u have to pay 1500 for wash service extra.

This is how voltas is fooling customers in association with salaried technicians. If this is going on on daily basis then m sure voltas is going to shut down soon.

Authorities plz call me asap on [protected]

Verified Support

Dec 04, 2018

Voltas Customer Care's response Dear Aziz,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

SBI Elavinthitta Branch

from Tirur, Kerala

We have purchased voltas AC in the month of Dec 2018 and which is not working for the past 5 months, we contacted the vendor in his number [protected] but no response till date such a bad experience

SBI Elavinthitta Branch's reply, Dec 28, 2018

Voltas — new air conditioner not working

1 Review
Sb SBI Elavinthitta Branch on Dec 28, 2018
Mark as Resolved

We have purchased voltas AC in the month of Dec 2017 and which is not working for the past 5 months, we contacted the vendor in his number 9446668246 but no response till date such a bad experience

Voltas Customer Care's response, Jan 4, 2019

Verified Support

Dear Customer(SBI Elavinthitta Branch),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jan 12, 2019

Verified Support

Dear Customer(SBI Elavinthitta Branch),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team