Voltas — Services

Address:

Dahod, Gujarat

Dear sir/madam Greetings from Drashti Netralaya We are a charitable eye hospital working in rural tribal area of Gujarat We have two Blue Star water coolers which need servicing Kindly do need ful. Thanking you We are a charitable eye hospital working in rural tribal area of Gujarat We have two voltas water coolers which need servicing Kindly do need ful. one machine was purchased on 6/3/2014 and it had problem 7 month after purchase and repaired by franchisee now immediately 2 days after warrenty he Mr Kosar Vohra is denying for service kindly do needful. Minimum 1000 persons visiting hospital daily and these are summer days kindly act urgently. Positive action will be appreciated Thank you in advance Thanking you We are from charitable eye hospital from rural tribal part of India our website is www.drashtinetralaya.org, this is a high traffic zone minimum 1000 people visit this place daily. We purchased VOLTAS water cooler 150 ltrs Date of Purchase: 6/3/2014 First break down: within 6 months : which was handled by some un authorized franchisee they took away machine for 2 weeks. Second break down: 12/3/2015 Current problem : According to local franchisee no warranty so pay first for then service will be provided. We complained and tried to register complaint by E mail which was not registered for a10 days, when we registered complaint by phone complaint no is [protected]. No action has been taken till now. Voltas company cancelled complaint saying that only local person is available and we do not have any human resource who may provide you service.