[Resolved] Voltas — Servicing is pathetic

Murari pd

from Chennai, Tamil Nadu

Address:	Patna, Bihar, 800007
Website:	Consumercomplaints.in

We have bought the Volta's Split Ac in Patna City from Aditya Vision. And have experienced a horrible service from Volta's. The installation guy has installed the AC and after 1 week the air started leaking. We demanded for another product but they said we will do free servicing. They did free servicing and it worked OK for some time but no cooling effect as new purchased item should perform. We have bought the AC 1.5 years ago and till now we did 4 time air filling and thats really ridiculous. The service centre of Patna City is worst. they do not understand customer problem and just keep making money.

Thanks
Murari Prasad Gupta

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May 11, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2017

Voltas Customer Care's response Dear Murari,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 10, 2017

Voltas Customer Care's response Dear Murari,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team