[Resolved]  Voltas — servicing of my voltas split ac

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	voltas.com

My Voltas Split AC stopped cooling and i requested for a Service (SR [protected]) on 2nd May' 18.
The engineer came without any equipment/Gas filling Machine and suggested the Compressor is fine but there is some issue with the Gas leakage for which He/Someone else would come and check.
Next day another engineer came and filled some gas and said there was no problem with the Gas Leakage as well. Now he said there is some fault with the PCB board and it needs to be changed.
Now for the next 2 days no one from Voltas called or came with the PCB Board to be replaced.
So I put up another Service Request ([protected]) on Dated 6th May’ 18. Every time I call the Customer Care/Service Center, I get to hear that the Order for PCB Board has been placed and it will be done after 7-10 Days.
Its 23rd May' 18 today and now they are saying that the PCB Board is still not available and they are going to repair my ld PCB Board.
They infact repaired the old PCB Board but still its not cooling and the Engineer is saying its difficult to get PCB of a 5 year old AC. They should have told me this statement 20 days back and not now.
Its hot summer here in Delhi NCR now and i had to but an Air Cooler just as a stop gap solution. If they would have told me earlier that they can't find me a PCB Board even after 1 month, i would have bought an AC earlier itself.
Its a mental harrassment for me, my wife and my 1 year old daughter who are facing the heat in this summer.