[Resolved] Voltas — sound and noise problem

rahulnishu

from Nathdwara, Rajasthan

Address:

Udaipur, Rajasthan, 313001

I purchased 2 votlas split ac in nov.2017 that is winter season. When the summer season is start from the 1 april 2018 when i used on of my ac there is some sound and noise came from inside ac. I called at voltas service center and they send engineer for reactify this problem.in one month 5 engineer came to my home for solve this problem but still the problems is as usual from the first day. Two time they changed gas, set swinger, clear filter, and so many repair things they did in one month. But the huge noise and sound is still come.
Now what i do. I am totally fed up from my ac.
Kindly solve this problem or change my ac unit as soon.

Regards
Narendra jain
[protected]
Email - kothari. [protected]@gmail.com

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Jun 27, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

Voltas Customer Care's response Dear Narendra Jain,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

May 21, 2018

Updated by rahulnishu Dear sir
After my complain they came last friday at my home and check my ac.some time they told this is gas circulation sound, some time they told that swing blades are thin in this model, some time they told that dont run on low temparture.
After this foolish talks power has been cut at my home and they went from my home and told me that we will forward this complain.
I gave recording of noise whichbi taken in my mobile to that person
Because the heavy sound come after 30 minutes from the ac starts.Due to power cut they could nt stay after 20 minutes.
Still i am not getting any mail and result regarding this problem.
I called again and again but they told wait some time.how much time should i wait.Alreday its one month over.
Now tell me what should i do?
Kindly resolve this problem as soon.

Regards
Narendra jain
Udaipur(Rajasthan)
[protected]

Verified Support

May 26, 2018

Voltas Customer Care's response Dear Narendra,

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue will be resolved soon.

Regards,
Voltas Online Team

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Comments

Farookh Shah

from Mumbai, Maharashtra

Hi I'm farookh shah.. From 1week I'm calling for my AC service but till now I didn't got any person for service..i think that I have purchase a wrong company AC..

Voltas Customer Care's response, May 15, 2018

Verified Support

Dear Farookh Shah,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, May 23, 2018

Verified Support

Dear Farookh Shah,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

kamal arora2

from Haldwani, Uttarakhand

Well i cant believe that Tata group can also providing goods which are inferior.I bought it in 18 th april and found a problem that it doesnt even provide cooling. I lodge complaints again and again but they do nothing to solve my issue. Again and they are giving me excuses.I prefer you not to buy voltas because of its bad service.THANK YOU

Voltas Customer Care's response, May 16, 2018

Verified Support

Dear Kamal Arora,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, May 24, 2018

Verified Support

Dear Kamal Arora,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

sushantruchira

from Noida, Uttar Pradesh

I purchased voltas Air Conditioner 1year back. It is 5 star 1.5 ton ac. Water and ice comes out of it after 3-4 hours of running. Service center people filled gas and took 2500 but my problem is not solved.

Service is very poor.

Voltas Customer Care's response, May 16, 2018

Verified Support

Dear Sushant Ruchira,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team