Voltas — Split ac installation is delayed more than a week | |||
I raised an ac installation request for a split ac to be installed in kundallahalli, bangalore - 37, on 19/04/2016 with voltas customer care (Service req. No -[protected] ) & they confirmed that it will be done within 24 working hours i.E. 3 days. No body turns up or called us for the same up till now. I am calling customer care since 23/04/2016 (Calling daily 2-3 times), they said that it will be done today or maximum by tomorrow. But nobody turns up. They provided me a cell number for comfort link (Bangalore service provider) but nobody responding on that number. Since monday they are saying that they are escalating the issue to the concerned department but of no use up till now. Today i called them again & they connect to me their senior service department and same answer - we are escalating your request. It is a very frustrating experience with voltas services in-spite of having a trusted name as tata with them. Please help us to get the issue resolved. Was this information helpful? | |||
|
Voltas customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
4389
Pending
136
Resolved
3040
View all 4389 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team