[Resolved]  Voltas — Split ac not cooling of voltas

Address:121004
Website:www.voltasac.com

I have purchased voltas split ac last year in july, and within a year i have complained three times, they didn't even come on time and their product and service is worst. I still have the newly ac not cooling after three services.

It feels like i have made a very big mistake by purchasing voltas ac as i have a garment store and my customer is also feels very upset by ac performance.

I need a quick resolution for this from voltas team.

Sumit
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sumit30,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
My complaint No is [protected] and my mobile no is [protected] which is sent on voltas.[protected]@gmail.com.

It seems that there is manufacturing defect in this product also I need to bring your attention is that next month one year will be completed and if again there will be any problem I WILL NOT PAY A SINGLE RUPEE for any service charges or gas filling. Instead I will prefer to go to consumer court with all these detail and file a case for all these harassment I felt in these two months.

Sumit Aggarwal
Dear Sumit,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information