[Resolved] Voltas — Split ac not working from 1st day

Vaishali Wadhawan

from Burla, Odisha

Address:	New Delhi, Delhi, 110029
Website:	KBM

Regarding Noise and fan broken

I have purchased Voltas 1.5 Ton Split AC on March'2017. My AC is in warranty period.

I am facing issue with noise in my outside unit of AC. The technician and service manager informed me that The company will be changing the unit but nothing if that sought happened

I don't understand how when I buy a new product the inside fan is broken and the dealer KBM Electronics, Yusuf Sarai is asking for hi installation money again and again.

Why customers are being so fooled with such A product delivery and troubled again and again... I want you to change the unit immediatly and take the charges for the ae from KBM

It should be done immediately

Regards,
Vaishali Wadhawan
[protected]/[protected]

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May 2, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2017

Voltas Customer Care's response Dear Vaishali,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 31, 2017

Voltas Customer Care's response Dear Vaishali Wadhawan,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team