[Resolved]  Voltas — split ac vertis elite gas leakage problem

I am using a voltas split ac and having a gas leakage problem. 2 times i have made it repair once the valve and 2nd time the coil still the gas is leaking. I dont know what to do already spent 10000 on repairs.
I never expected such bad performance from such a reputed brand
I have read that many are havimg the same problem with this product, never expected such a bad product from such a reputed company
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Voltas Customer Care's response
Dear Customer (Shubh17),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Aug 18, 2017
Updated by shubh17
its been one week and i just got a message that we will connect to you shortly...is this how you solve consumer complaints???? disgusting !!!
Verified Support
Aug 21, 2017
Voltas Customer Care's response
Dear Customer (Shubh17),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Aug 21, 2017
Updated by shubh17
no its not resolved yet!!!
Verified Support
Sep 05, 2017
Voltas Customer Care's response
Dear Customer (Shubh17),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 14, 2017
Voltas Customer Care's response
Dear Customer (Shubh17),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

I am using voltas 1.5 to split ac and i have issue with gas leackage in ac. I have refill for 3 times and still it has leackage and i found all customer facing same issue. Cant company take action for their reputation in market. Is that the brand value of the company? Please do the needful and resolve my issue
Email
[protected]@gmail.com
Voltas Customer Care's response, Feb 22, 2020
Verified Support
Dear Customer (Nik6672),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 2, 2020
Verified Support
Dear Customer (Nik6672),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information