[Resolved] Voltas — Split air conditioner faulty product

jishantsukhija

from Delhi, Delhi

Address:

Faridabad, Haryana, 121008

Regarding the purchase of voltas ac 1.5 ton 5 star 185jy on april 28, 2015. Since the purchase date, there has been 20 complaints with voltas service center still the product has not been working properly. The issue remain persistent. Voltas is taking it very casually, no serious assistance has been provided, complaints after complaints, and visit after visit. They have not been able to provide the resolution yet. I am extremely frustrated with voltas.

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Aug 9, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Comments

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer ( jishantsukhija)

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear jishantsukhija,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team