[Resolved]  Voltas — Split Air Conditioners

Address:Mumbai City, Maharashtra, 400705

Dear Sir,

We have been buying Voltas Air Conditioners in lot from Arcee Electronics, Panvel. We find that the Quality of the Airconditioners is very bad. The Fan in Outdoor Units are coming out after 1-2 Months of Running. We have experienced these issues in the Supply of 25 nos. of AC's in the Year 2013. We also find some issues in the supplies thereafter. We feel it is a manufacturing Fault & needs to be attended immediately.

Thanks & Regards,

Tushar Bhatte
Sr. General Manager
Environnement-SA India Pvt Ltd,
D16, 3&4, TTC Industrial Area, MIDC, Turbhe,
Navi Mumbai-400705.
Tel:[protected]
Email: purchase.[protected]@environnement-sa.com/t.[protected]@environnement-sa.com
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Mar 21, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Voltas Customer Care's response
Dear tbhatte21,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Feb 18, 2017
Voltas Customer Care's response
Dear tbhatte21,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

What about my complaints only col r message comes we are working on it. How much time u take to solve 1 problem. How many years u will take 2 solve my problem then after i wll mesaage r col on customer service centre. I think ur custumer service z unique in this world. It should b closed
Junaid
[protected]
Batmaloo Srinagar
Voltas Customer Care's response, Feb 21, 2017
Verified Support
Dear Junaid Butt,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Mar 6, 2017
Verified Support
Dear Junaid Butt,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
I had brought a split AC from Gupta disturbter Bhubaneswar, 11month before. But my bill is missing. And there r problem in my ac. And no free service also given to me. My ac
Is not cooling well. Will I get my free service or not . Contact me [protected]
Voltas Customer Care's response, Mar 2, 2017
Verified Support
Dear milan santibigraha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 6, 2017
Verified Support
Dear Milan Santibigraha,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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