[Resolved]  Voltas — split airconditioner 1.5 tv-eu 185 cy9 model. unit serial no.[protected]e008348

Address:400092

The unit was purchased from nikshan electronics kannur kerala.in 2016. Now the cooling effect is very poor. Authorised deale service representatve star cool air conditions taliparamba ph no.[protected], [protected] franchisee code 150742. Attended and gas charging carried out. It costing rs1800/- now technician says need to renew the condenser unit which will cost rs7500/- please advise the proses of repair will be permanent solution to the problem!!
Was this information helpful?
No (0)
Yes (0)
Jul 14, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Voltas Customer Care's response
Dear Customer(parayil sadanandan),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 13, 2018
Voltas Customer Care's response
Dear Customer(parayil sadanandan),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

I purchase voltas AC on 28.05.2018..and today 31.05.2018 installation is still pending.Technician not responding properly and not picking the phone
product: voltas 183vdzu svs
date of purchase: 28.05.2018
bill no:SF-830
shop: Sonu vision gajuwaka srikanya theatrer
name vinay kumar
Voltas Customer Care's response, Jun 7, 2018
Verified Support
Dear Vinay Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 16, 2018
Verified Support
Dear Vinay Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4387
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information