[Resolved] Voltas — sr[protected]

vijaydwarka

from Delhi, Delhi

Address:	New Delhi, Delhi, 110077
Website:	Voltas

I committed the biggest blunder in buying three voltas 1.5 to split ac. On 2.6.2018 when my daughter woke up she found a pool of water in her bed room on account of water leaking from ac. The ac was installed by voltas only in march 2018. I lodged the captioned complaint but since there was no response from voltas for four days in sweltering heat of delhi with above 45 degrees temperature, i got the ac defect rectified on 6.6.2018. Then voltas woke up from your slumber and a technician rang up. Now to wriggle out of their warranty voltas has sent an message that we have got the defect rectified by third party. Voltas has to respond that whether a customer has to suffer because of their inefficiencies?

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Jul 23, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2018

Voltas Customer Care's response Dear Vijay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 22, 2018

Voltas Customer Care's response Dear Vijay,

We understand our team got in touch with you regarding your issue and you denied to pay the service charges.

Regards,
Voltas Online Team