[Resolved]  Voltas — tata voltas ac repair complaint

Address:	Hyderabad, Andhra Pradesh, 500011
Website:	www.voltascustomerservice.com

I've booked a request for the gas filling by calling tata voltas customer service on june 6th 2018. My request no. Is [protected].

They said they'll send the technician in 24 hrs but the technician came after two days i. E on june 8th, 2018, 3:00 pm. Though i mentioned in my complaint that gas refilling is needed the technician informed me that he did not get the gas as he thought it was just service request. Hence he will come again tomorrow with the gas.

On call with voltas customer care, i inquired the cost for refilling which they told me was 1800rs with taxes. But the technician and his boss said it will be rs 2500 and also they were suggesting to replace two brass nuts for the ac pipes for 450rs. I think 450rs for two small brass nuts is too much. I checked the price for the nuts online and its around 12rs only.

They are looting the customer just because no one is asking them. Serious action needs to be taken against the voltas and the service centre workers as they are not providing proper service and charging more than required for the simple parts and service.