[Resolved] Voltas — tata voltas installation team and service team demand to service and installation charges when product is in warranty period

Darshan gaur

from Dehra Dun, Uttarakhand

Address:

Aligarh, Uttar Pradesh, 202140

I have purchase voltas ac before 11months, i have complaint many times but they dont gives proper support. Installation team and service team too did not come till now. Now voltas engineer demanding for installation charges to fit. So i did installation but i was called many time for installation but not any support from tata voltas executive till now, its company mistake that installation is not done till now. And now i am calling many times for service of ac, and now they don't proper support for service, we will never recommend to purchase from voltas. Its very bad experience. Please look into this issue and be needful.
Contact number [protected]

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Jul 27, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Voltas Customer Care's response Dear Darshan,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 26, 2018

Voltas Customer Care's response Dear Darshan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team