[Resolved]  Voltas — technician are not proper they don't know anything of ac

Address:Pune, Maharashtra, 411041
Website:consumer camplaint

I have taken ac in 2014 frm hyd &in 2015 i shifted in pune that time for installation i loged call in voltas but that time some made fault for the part chrges & gas filling charges i have to bear even though fault done by technician now this third time same thing is happen voltas technician came saw outer unit and recommended compressor os failure while other local technician find out only faulty wire now what should i think voltas technician dont know anything they only know to cheat customer. If this kind of technician voltas having its better we should not take voltas ac.
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Jun 11, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Apr 28, 2018
nairmuralidharan1's response
No person to take care of after sales service.
Verified Support
May 03, 2018
Voltas Customer Care's response
Dear Sonali,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 11, 2018
Voltas Customer Care's response
Dear Sonali,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I requested since 15 days back no one visited any technician from Tata voltas. I just received surprised messages "site is not ready "
Voltas Customer Care's response, May 4, 2018
Verified Support
Dear Customer(balkrishna1425),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 14, 2018
Verified Support
Dear Customer(balkrishna1425),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I made a compliant about Split ac Voltas on 22/4/18. got a request no
[protected] informed staff will attend on 23/4/18. None came again told me that will come on 25/4/18. Nobody came. I have repeatedly contacted customer care no results. Then I myself contacted Malta Agencies on 27/4/18 and technicians came on 28/4/18. good for nothing service.
Voltas Customer Care's response, May 4, 2018
Verified Support
Dear Customer(nairmuralidharan1),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 19, 2018
Verified Support
Dear Customer(nairmuralidharan1),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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