[Resolved]  Voltas — technician not responding to service request done two times

Address:

Patna, Bihar, 800020

Reference to my ac maintenance request no. [protected] dated - 09.02.2019 and the one that was done previously as well.in both the case, your technician did not come on time that was fixed by the voltas customer care executive and told me "it is not possible to come before 10:30 am and after 5:00 pm as well as if he has 3-4 complain from that area than only he can pay a visit and not for single complain". Next day when i call them they told me your service request has been cancelled and i have re again book a maintenance request.
This is a unsincere approach of work on their part. The customer has to face lot of problem because of these. So i request you to look into the matter and see that such kind of irresponsible behavior from technician of voltas may not persist.