Voltas — technician not responding to service request done two times
Patna, Patna District, Bihar, India
Ro[email protected] on Feb 12, 2019
Reference to my ac maintenance request no. [protected] dated - 09.02.2019 and the one that was done previously as well.in both the case, your technician did not come on time that was fixed by the voltas customer care executive and told me "it is not possible to come before 10:30 am and after 5:00 pm as well as if he has 3-4 complain from that area than only he can pay a visit and not for single complain". Next day when i call them they told me your service request has been cancelled and i have re again book a maintenance request.
This is a unsincere approach of work on their part. The customer has to face lot of problem because of these. So i request you to look into the matter and see that such kind of irresponsible behavior from technician of voltas may not persist.
[Feb 12, 2019] Voltas customer support has been notified about the posted complaint.
Verified SupportVoltas Customer Care's response, Feb 13, 2019
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected]
Voltas Online Team
|1 Comment Updated:||Share0Tweet0|
[Resolved] Voltas - Extremely pathetic voltas ac service 
[Resolved] Voltas - air cooler not working comp no 18052618542 
[Resolved] Voltas - Request for free services - urgent 
[Resolved] Voltas - defective product delivered 
[Resolved] Voltas - Voltas 1.5 ton window ac cooling problem 
[Resolved] Voltas Ac From Harsha Udupi - Quality of voltas ac sac silver 3s and the salesmen's knowledge 
[Resolved] Voltas - window ac 1.5 ton getting error code df 
[Resolved] Voltas - poor cooling of ac and too much unit consumption 
[Resolved] Voltas - Worst ever after sales service 
[Resolved] Voltas - Voltas water dispenser with fridge