[Resolved] Voltas — terrible ac service by voltas

 
1 Review
India
 K puri on Apr 21, 2019
Request/complaint no. [protected] ac specification voltas split ac 1.5 ton. Have been checked by 3 technicians but exact problem couldn't be identified by technicians. They had taken out pvc plate to their centre for 10 days saying there is some fault in it. And when it was brought back again there was short circuit done by technician while putting back ac then they said there is some fault in motor. Later they said no motor is also not faulty, there is some other issue, exact problem no technician was able to identify and resolve.ac is in such condition from almost a month.

What are we suppose to do, we are tired of calling in service centre n number of times and not getting back a proper response and long lasting fix for ac problem. This is really very frustrating taking such follow up calls and voltas service people not giving proper concrete response back.
Complaint marked as Resolved Jun 2, 2019

Complaint Status


[Apr 21, 2019] Voltas customer support has been notified about the posted complaint.
Verified Support
Voltas Customer Care's response, Apr 23, 2019
Dear Customer(K puri),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Voltas Customer Care's response, Jul 16, 2019
Dear Customer(K puri),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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    Voltas - terrible ac service by voltas