[Resolved]  Voltas — Unethical behavior of your service technician and jaipur centre members

Address:Jaipur

The techanicians of Voltas Limited, which company send for installation of Split AC unit were quite unskilled and mannerless persons. They not equipped with proper instruments, which has required for AC installation, all items they carried have rusted. They have cut my copper Coil of 10 foot in middle of its length, after failing to bend it for installation. This coil has received with AC unit. After that they have welded this coil very unskilled manner and damaged all copper coil. In future any time gas o[censored]nit leakage will be happened, because gas having its own high pressure and it will be leak any time.
It is also noted down here that when i have shared secret post code with him he just asked whether it is satisfactory or not, but didn't answered his behaviour was suddenly changed, he didn't provide operational details by remote to AC. The techanicians used our many household things for lifting up, instead of provided plastic chair and metal ladder, result they demaged many things, photo already shared your service centre Head jaipur.
My only request from Voltas limited to provide 10 foot fresh copper coil without any cut in middle of length and installation of this new coil with any extra charge.

I am very hopelass and its my promise, that i have never recommended VOLTAS products to any one in future.
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Aug 19, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2021
Voltas Customer Care's response
Dear Amit,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further.

Regards,
Voltas Online Team
Verified Support
Mar 19, 2021
Voltas Customer Care's response
Dear Amit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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