[Resolved] Voltas — unsatisfactory performance and service of ac

vka1

from Delhi, Delhi

Address:

184120

Sir
Your rep came to home for service of window AC in may 18. But the service provided by ur rep is not satisfactory n cooling is also not sufficient. The installation done by dealer rep was also not suitable so it was not working efficiently. It seems that the AC is not cooling efficiently . From the First day itself AC is not giving sutable performance. But as a customer we can't easily comment that the appliance is not working. It is the company and technicians only who are authorized to declare that it is working perfectly or not
but it is not like that. Pls take action.

Regards
Vijay

[protected]

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Aug 5, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2018

Voltas Customer Care's response Dear Vijay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 05, 2018

Voltas Customer Care's response Dear Vijay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

Pooja Jalu

from Noida, Uttar Pradesh

I perched Voltas inverter AC, but I can’t register online for warranty. There is no registration page, and even customer support can not replying properly

Voltas Customer Care's response, Jun 28, 2018

Verified Support

Dear Pooja Jalu,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jul 6, 2018

Verified Support

Dear Pooja,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team