[Resolved]  Voltas — unsatisfactory service by authorised voltas service center, amrik singh road, bathinda, mob [protected] mr. gors

Address:

Bathinda, Punjab

I never faced any problem with my Voltas Split AC. In last week of February 2018, I got my AC shifted to my new residence B-268, NFL Colony, Bathinda through Voltas authorised service centre at Amrik Singh Road, Bathinda, Mr. Gors mob [protected] and paid 2100 for shifting and service of AC. Prior to shifting my Split AC was working fine. After shifting, my AC stopped cooling. After lot of complaints, technician visited and told me that gas had leaked and demanded 2000 rupees which I paid because hot weather was intolerable at Bathinda. Gas was charged and leakage plugged. Again AC was not giving any cooling effect. I repeatedly followed up with the service center and every time I was assured to attend the AC but of no use. I continued my efforts days together as hot weather was intolerable at Bathinda for me and my wife who are senior citizen. No technician visited. on 04.06.2018 evening service center stopped attending to my calls. I also approached customer care center also who gave me SMS that my AC Will be attended on 05.06.18. Till 2.38 pm neither any technician visited nor received any call.