[Resolved]  Voltas — very bad customer support

Address:Karuthan vayalil puthen veedu,ayathil p.o kollam, Kollam, Kerala, 691021

I bought 1.5ton voltas split ac last year. Before completing a year, the ac shows some problems like water leakage low cooling effect... Etc.. And i've complained regarding the same to the voltas complaint centre. Some one came from there and told me that the problem is bcz of the low gas content and he had filled it. He charged me 1500/- for that. The very next day the same problem happened again and i called the complaint centre. I've faced a very bad behaviour from them, after that, whenever i called them, they won't attend my call... Now i cant switch on my ac for a second. Water leakage is heavy...in effect i lost rs1500/- for the inefficiency of voltas ac technician... Voltas should monitor your technicians some times atleast. Otherwise you should lose many customers like me... From now on i wont recommend a single voltas product to any one...
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Oct 8, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2019
Voltas Customer Care's response
Dear Sanoop,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 02, 2019
Voltas Customer Care's response
Dear Sanoop,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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