[Resolved] Voltas — voltage ac with concern ac not cooling well

salahudheen ali

Address:

Malappuram, Kerala, 676506

Regarding this complaint already contacted voltas service center and one of the tech today visited my home and he found out there is less gas as per him there is leakage somewhere he cannot pin point the origin of the issue and charged 500 /-rs. Now i want to know why i should pay these amount without fixing my problem. Then if your service center send tech to anywhere for field inspection he should be going to fix that problem at any cost that means he should caree with proper tools.
Your tech told me it will take time about 3 to 4 days.

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Apr 19, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Voltas Customer Care's response Dear Salahudheen,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 08, 2019

Voltas Customer Care's response Dear Salahudheen,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Salahudheen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team