[Resolved] Voltas — voltas 1.5 ton a. c detective product sold since purchase | |||
I have purchased voltas 1.5 ton split a. C from great eastern trading co baguihati branch kolkata, w. B on sept - 17. Since my installation i have been facing gas leakage problem, cooling problem every now & then. Worst product quality & customer service ever seen with frequent miscommunication by service engineers. Currently my a. C stopped working for last 4 days & service engineer visited my place & informed that circuit inside a. C needs to be replaced along with gas refuelling & total leakage check required which will incur estimated cost of rs8000. The concerned engineer also told that he can't believe how the circuit got damaged & why there's a leakage problem only un 2 years of purchase... I must say worst product quality & service & must stop cheating customer by selling defective products. Was this information helpful? | |||
May 29, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 27, 2019 Voltas Customer Care's response Dear Customer(rothijit), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Apr 27, 2019 Voltas Customer Care's response Dear Rothijit, Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update. Regards, Voltas Online Team | |||
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