[Resolved] Voltas — voltas 1.5 ton ac / took 400 rs service charge without the any service

Anuaich

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700056

Hi,

In brief,

Our 1.5 ton volta's split ac is not working.

We called volta's customer care number. Booked one service request.

Two guys came and inspected. Told some repair work is required in outer unit. Took 400 rs and gave the bill.

No service was given on that day.

None called next day for further service procedure.

I called again.

Voltas reopened the ticket.

Local service provider called and demanded 400 service charge again and 7000 rs + other service charges to proceed with repair work. And used alang for calling voltas

No help from voltas end till day end even after calling their customer care no thrice.

I want my 400 rs back.

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Sep 17, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

Voltas Customer Care's response Dear Anuaich,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Aug 12, 2017

Updated by Anuaich Issue has been resolved .

Verified Support

Aug 14, 2017

Voltas Customer Care's response Dear Anuaich,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team