[Resolved] Voltas — Voltas 1.5 ton inverter (3 star) split ac - white (183 vey) | |||||
I have purchased voltas 1.5 ton inverter ac183vey my air conditioner was working absolutely fine however since i got my air conditioner first service done The totally spoiled my inside condenser fins and they told me the experts would be coming to service my ac however illiterate came to my place they damaged the unit and i told them why are you doing so and asked them to do it more carefully they still did it acerbic manner and they damaged the unit all of sudden to make money they said the coolant gas is less in the unit without even by measuring it and they asked me to get a top up done so asked me to present the bill which i submitted and they connected a pie with the outdoor unit and said its done and asked me to sign the paper and told me i will get it done free for you so you don't have to pay however not a single coolant gas top up as my air conditioner is damaged by the representatives hence my air conditioner is not working in an efficient manner so i would request the organisation to hire well qualified representative /engineers and get my air conditioner working back to the original condition Was this information helpful? | |||||
Jul 15, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 15, 2017 Voltas Customer Care's response Dear Kanishk Sethi, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support May 17, 2017 Voltas Customer Care's response Dear Kanishk Sethi, Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly. Regards, Voltas Online Team | |||||
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