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[Resolved]  Voltas — voltas 1.5 ton window ac

Address:C/o - Mr N B MOHANTY FRIENDS COLONY , BAJRA KABATI ROAD, Cuttack, Odisha, 753001

Since last 10 days I have been registering complaint for my 2 numbers of Voltas 1.5 ton ac purchased in 2015 June vide SR no # [protected], [protected], [protected], [protected], which is automatically cancelled with absurd reason without been attended by service engineer .. this is a very wrong practice observed by local assigned service centre .. both the ACs need immediate repairing in this hot summer .. pls look into this else I would hanged the brand even though incur huge loss
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Jul 4, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 20, 2019
Updated by Jagat Mohanty Voltas 1.50 ton window airconditions need immediate attention for repairing and servicing, even after registered with lots of compliant through online telephonic customer care, no one is neither visiting And also cancelling the service request number of their own without prior intimation or any such repairing ... the SR numbers as follows : ( [protected], [protected], [protected] & [protected]) since 16.05.2019
May 20, 2019
Updated by Jagat Mohanty Pls call me @ [protected]
Verified Support
May 22, 2019
Voltas Customer Care's response Dear Jagat,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response Dear Jagat,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 
3 Comments

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Comments

Very Poor Service
Just Cheated
Help Cell Not Entertaining,
Just Cheaters

A Worst Experience
Reply
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Sanika,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 30, 2019
Verified Support
Dear Sanika,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Hi,

I’m using Voltas cooler 50L VN-D50EH.
Last weekend ago suddenly my cooler water pump has stopped.

My cooler has in warranty period .

Can you please help me.

Thanks
Suraj
([protected])
Reply
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Suraj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 20, 2019
Verified Support
Dear Suraj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
In my new ac swing not working... Even checked with remote but swing option not working
Reply
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Shiva,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 30, 2019
Verified Support
Dear Shiva,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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