[Resolved] Voltas — voltas 1.5 tr split a.c not working | |||||
I bought voltas a/c for around 30k (1.5 5star) 2 years back. I hardly used it for 12 months and when the winter started i stopped using a/c. From the time 1 year warranty period got over there is gas leakage issue. Even if i fill gas it will last for 10 to 15 days only. When i approached service center they are telling the issue is because of aluminium coil inside the outdoor unit and the cost for replacing it to copper coil is bloody 8k. Why tata voltas is selling selling such cheap products that is lasting only during the warranty period and cheating the customers. Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jul 18, 2017 Voltas Customer Care's response Dear Sandip Sen, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Jul 19, 2017 Voltas Customer Care's response Dear sandipsen50, Thanks for sharing requisite details, our team is working on your concern. We will get in touch with you shortly. Regards, Voltas Online Team Verified Support Jul 22, 2017 Voltas Customer Care's response Dear Sandip Sen, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||||
 2 Comments | |||||
Comments
Your team is working but after purchase of 2 years and 4 months your team charge Rs.8100.00 and additional service charge of Rs.400.00. Voltas is a famous company and good market reputation but now you are cheating from the customer. Because after purchase of one split A.C within 2and half years we are spend Rs.8500.00. I don't know now it will be work smoothly or not. The cash receipt of your service dealer isNo.34572 dated 19.07.2017 of M/s Paul & Company, 44 Old Nimta Road, Belgaria, Kolkata-700056.
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Pathetic service from ur vendor in patna named Om Prakash. After taking order and payment of 70 ac's he is not able to solve the problem in new AC n has now stopped giving response..
Voltas Customer Care's response, Jul 25, 2017
Verified Support
Voltas Customer Care's response, Aug 4, 2017
Verified Support
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