[Resolved]  Voltas — voltas 1.5t window ac

Address:

110092

In the month of may’2019, we had issue with our 1.5 t voltas window ac and it has been resolved via job no: [protected]. The cause mentioned was cooling coil repair, capacitor, gas charges and visiting charges totalling to inr 4000.

After approx 2 months, my ac stopped working again. So we submit our request on july 2nd 2019 via job no: [protected]. On july 5th, technician zafar visited and used my ac remote to turn on the ac and after inspection confirmed that cooling air is the issue and since you get it done within 3 months, it will be fixed again at no cost.

Our ac got picked on july 5th itself and got delivered today after continous follow up. I was told that my pcb is not working properly today evening, after my calls. Whereas, zafar used my ac remote to turn it on and check it.

I was unnecessarily asked to spend another inr 2400 for fixing the pcb. And now when my ac delivered, its panel is not working and i cannot change the temperature or mode. Which must be a fault from your side. And to fixed by voltas at no cost.

Please make sure to get this issue resolved within next week as my kid is small and we cannot have our ac running at 23c fixed permanently as it will also cost environment!!!