[Resolved] Voltas — Voltas 1.5Ton Split Air Conditioner | |||
Dear Sir, we purchased an Voltas AC Split from Patiala from Coolways Agencies and we start the Ac in this moth, but the AC is defected and its automatically cut off after running 4-5 mins only, we have lodged our complaint to Agency but they provided Customer care no [protected] to us, a mechanic Raman Goyal from Patiala send his persons to repair, and the checked the AC and told that its okay, we checked but it runs only for 5 mins again, We again Lodged Complaint and Again this Mechanic send his persons, they open the mouth and get the spare parts and said they can provide new parts only after 2 days, we gain suffered in High Summer, they installed the part and said now its okay, but when again we checked it runs only for 4 mins, we contacted the same mechanic as he installed the part at late evening, he said plz again give complaint but AC mechanic didn't come till 3 PM.Now its our request that we purchased Brand New AC from Voltas and this AC is defected, kindly provide us New AC as we are bearing high inconvenience in the moth of extreme summer. S.NO 4511697H15F[protected]A15E001682 With Regards Kulwant Singh Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.
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Voltas Online Team