[Resolved] Voltas — voltas 183v-eya/1.5 ton split ac - indoor | |||
My request number is [protected]. I purchased 1.5 ton split ac iinverter) from great eastern on 27/5/2018 and today it has to be installed at my residence. I got phone call from person whose mobile number is[protected]Kailah) and he asked me about address and i told him address should be with you. He told me more installation charges compare to what i was informed by great eastern. Then i talked to agent of great eastern and he told me that you have to pay rs.499/ + tax. Meanwhile i talked thrice to kailash and every time he replied that i will call you. Meanwhile i got sms that eng. Visited our residence but he didn't visit my residence. I was surprised and shocked. I was advised to call at [protected] and i told all these facts and he told me that i will call you after 5 minutes. But i am waiting phone call from two hours. Was this information helpful? | |||
Jun 30, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 30, 2018 Voltas Customer Care's response Dear J R Kulhari, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jul 30, 2018 Voltas Customer Care's response Dear J R Kulhari, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||
2 Comments | |||
Comments
1.voltas is worst in product and service.
2. Bought voltas a month ago and it was leaking water from indoor unit. Raised complaint & the service guy came after 10 days. after lots of follow up (with ASM) got another replacement last week. That indoor unit too stopped working with in 2 days.now it's been lying on the wall.
2. Bought voltas a month ago and it was leaking water from indoor unit. Raised complaint & the service guy came after 10 days. after lots of follow up (with ASM) got another replacement last week. That indoor unit too stopped working with in 2 days.now it's been lying on the wall.
Voltas Customer Care's response, May 30, 2018
Verified Support
Voltas Customer Care's response, Jun 7, 2018
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Regards
Ananthanarayanan
Mob [protected]
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
As we received the update from our team that you are out of the town. So, please contact us later if you need any kind of assistance.
Regards,
Voltas Online Team