[Resolved]  Voltas — voltas 183v-eya/1.5 ton split ac outdoor

Address:Kolkata, West Bengal, 700019
Website:www.facebook.com/voltasairconditioners

Voltas 183v-eya/1.5 ton split ac outdoor was bought from great eastern retail pvt ltd on 21st october 2017. Till date the ac has not been installed at the given address. Complaint to the voltas facebook page messenger just had the automated response and no action.
No one from the company has called up regarding the non installation. Attaching the copy of the sales invoice.
Amrita ghosh phone : [protected]
[protected]@gmail.com
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Dec 17, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Voltas Customer Care's response
Dear Amrita Ghosh,

As our team already received your concern through Facebook.So, we request you to allow us some time to get back to you.

Regards,
Voltas Online Team
Verified Support
Nov 16, 2017
Voltas Customer Care's response
Dear Amrita Ghosh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hi
we had purchased Voltas 1.5 ton window ac in May 17 n it showing e2 error n no cooling.

pls check

Rekha
[protected]
Voltas Customer Care's response, Nov 14, 2017
Verified Support
Dear Rekha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 17, 2017
Verified Support
Dear Rekha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
My fridge not cooling ..
Voltas Customer Care's response, Nov 25, 2017
Verified Support
Dear Avi Patil,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Dec 6, 2017
Verified Support
Dear Avi Patil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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