[Resolved] Voltas — voltas a. c got problem within 10 months of purchase and worst service centre | |||
I have purchased votas a. C 123lyd unit serial no: 4551987a17ba12006 on 05/16/2017 and suddenly on 03/23/2018 a. C showing e3 error on led and getting off. On same day i registered complaint with call center the technician came next day and said me it might be issue with inside motor or pcb and removed motor and pcb from a. C and took with him.. After many calls and requests on 03/31/2018 technician came with motor and pcb said me that its is the issue with blower capacitor malfunctioning. He also said they replaced blower capacitor. When i look at that blower capacitor i found they replaced original blower capacitor on pcb with cheap china crap. I was under the impression that voltas being a product of tata company, is the best choice for ac. But i lately discovered that actually it is the worst. With my experience so far i would like to tell you all please never think of buying any voltas brand #voltasacsucks Never buy voltas a. C I want back my original blower capacitor on pcb which comes with voltas a. C Pramod kumar Mobile:[protected] Was this information helpful? | |||
May 3, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Voltas Customer Care's response Dear Pramod Kumar, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support May 14, 2018 Voltas Customer Care's response Dear Pramod Kumar, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support May 21, 2018 Voltas Customer Care's response Dear Pramod Kumar, Sincerely apologize for the unpleasant experience. Your feedback is valuable to us, we will surely notify this to our team and wish to provide better service in future. Regards, Voltas Online Team | |||
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