[Resolved] Voltas — voltas ac 1.5 ton ac machine problem

mrkrao

from Hyderabad, Telangana

Address:

522005

We are from a. P. State beverages corporation limited, iml depot, nallapadu, guntur.
We have purchased 2 months back voltas 1.5 ton ac to our office.
On 29th june the machine got a problem and we gave a complaint the service engineer visited this site he found that swing motor problem and he took away the swing motor for replace of new one.
After that we have follow up number of times but they did not attend properly. 15 days back we have complaint through online even though they are not respond till date.
We have recorded what we are approaching using this we are going to content court against the voltas service persons.

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2018

Voltas Customer Care's response Dear Customer(mrkrao),

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team

Aug 07, 2018

Updated by mrkrao today 5:30 PM Mr. Kalimuddin attend for complaint but he didn't complete the complaint. He told the swing motor size was not fit in this model. He told some other day they will come but they did not say when they complete the work.

Verified Support

Aug 08, 2018

Voltas Customer Care's response Dear Customer(mrkrao),

We regret the inconvenience caused. We will look into this issue again and share an update with you.

Regards,
Voltas Online Team

Aug 14, 2018

Updated by mrkrao The complaint was completed on[protected] with the payment of Rs.850/-. Receipt No. 648 dated[protected].

Verified Support

Aug 22, 2018

Voltas Customer Care's response Dear Customer(mrkrao),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team