[Resolved] Voltas — Voltas, AC 1.5ton 185 zyj model | |||||
We have bought a voltas AC, 1.5ton 185zyja model on 29/4/2017 from south india marketing agencies, tilak nagar, hyderabad. Bill number: 6652. We iinstalled it on the very next day. When we tired to on it, it didnot work, we made a complain and next day they came and told us that there was no gas, later they said welding is required.. As it is a new AC why should we do all this.. and how can we trust after doing so many repairs.We complained regarding this, but no one responded. We need replacement for our AC as soon as possible. Was this information helpful? | |||||
Jun 24, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 16, 2017 Voltas Customer Care's response Dear Customer (shanthi.thandra), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
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Quarry has not been resolved in time that is the reason our products AC out of warranty now technician came and offered service charge privately which is against company rule and regulations.
Kindly resolve the issue aa soon as possible.
Thanks & Regards
Mukul Goyal
[protected]
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.
Regards,
Voltas Online Team