[Resolved]  Voltas — Voltas AC 1 Ton

Address:160062
Website:Voltas

I need money back for my installation of Voltas AC from company Vendor. They sold me extra 10 foot AC wire unnecessarily. They guide me wrong for this installation so they can sell me the extra wires, AC gas. Also the installation is done in very casual way. No wires were tied up with tape.

I want consumer court to take strict action against them.
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Aug 10, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Voltas Customer Care's response
Dear Customer (surinder25),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
May 18, 2017
Updated by surinder25
Hi

I have written to given email address "voltas.[protected]@gmail.com" 8 days ago and still waiting for resolution.

Thanks
Surinder Singh
Verified Support
May 23, 2017
Voltas Customer Care's response
Dear Customer (surinder25),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
May 23, 2017
Updated by surinder25
I have not got any revert from Voltas yet. My complaint has not been resolved.
Verified Support
May 24, 2017
Voltas Customer Care's response
Dear Surinder Singh,

We have re-escalated this case. We will connect with you and update you regarding the same.

Regards,
Voltas Online Team
May 24, 2017
Updated by surinder25
Thank you for seeing into this complaint. I am looking forward to it.
Jun 07, 2017
Updated by surinder25
No response from Voltas yet. Is there anybody addressing this complaint.
Verified Support
Jun 13, 2017
Voltas Customer Care's response
Dear Surinder Singh,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Jun 13, 2017
Updated by surinder25
Hi

I got a call from Voltas. They listened to my query and have not resolved my complaint yet. I did not get any reimbursement and there is no action been taken against the service centre.
Verified Support
Jun 17, 2017
Voltas Customer Care's response
Dear Surinder Singh,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Jun 23, 2017
Updated by surinder25
Not yet. it is very harassing by Voltas. It was not expected by such a brand name.
Verified Support
Jul 06, 2017
Voltas Customer Care's response
Dear Surinder Singh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Jul 13, 2017
Updated by surinder25
NO, its not resolved.
Aug 16, 2017
Updated by surinder25
Hi
Any update here.
Complaint comments 

Comments

Cooling very veery slow

Voltas Customer Care's response, May 11, 2017
Verified Support
Dear Mani sanghera,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 20, 2017
Verified Support
Dear Mani sanghera,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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