[Resolved] Voltas — voltas ac complaint - no response

Indrajithk1

Address:

Indrakala bhavan chackai TC31/279(4), Thiruvananthapuram, Kerala, 695024

I have raised a complaint regarding my ac. The mechanic came over and told that the compressor need to be replaced and its still under warranty. But after whenever i am checking no response at all. Even i tried to escalate via voltas vcare to area sales manager. He is not picking the call and not responding to emails. Please check and support as its been more than two weeks. Details are attached

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Mar 7, 2020

Complaint marked as Resolved

Issue got resolved. Thank you

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2020

Voltas Customer Care's response Dear Indrajith,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Mar 07, 2020

Updated by Indrajithk1 Dear Team,

Please note that my issue got resolved.

Thank you for all the support

Verified Support

Mar 09, 2020

Voltas Customer Care's response Dear Indrajith,

Thanks for acknowledging us. For further assistance please get back to us.

Regards,
Voltas Online Team

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Comments

Narendra Nk Patidar

Dear sir mene. Abhi 15 din pehle deep refrigrator liya h indor se A one redios se jo vo chalte chalte band ho gya h or cutomer care p call nhi lagg rha h islie meri complain note krvaeee
Mera name vasudev patidar hai
Cont.no [protected]

Voltas Customer Care's response, Mar 28, 2020

Verified Support

Dear Vasudev,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team