[Resolved]  Voltas — Voltas - ac doing lot of noise... Very upset - worst service

Address:Hyderabad, Andhra Pradesh, 500018

Very recently i have taken Voltas AC from Flipkart less than 2 months back.

It is giving lot of noise right from installation. Till date i have given complaint 3 times & the concerned engineer came twice and not able to resolve the issue. no one came for the 3rd call.

I was very much disappointed with this bad quality of the product.

In our Family we have taken 8 Voltas Ac's and having lot of respect on this brand. Now i am loosing this because of this problematic AC.

I am requesting you to resolve this immediately.

Pls. dont buy Voltas in your life. It was a Damaged company in TATA Group. How it is in TATA Umbrella. Shame of India.

Ram
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 16, 2017
Updated by [email protected]
Hi Dear,

Name: M. Srinivasa Rao
Mob:[protected]

Very recently i have taken Voltas AC from Flipkart less than 2 months back.

It is giving lot of noise right from installation. Till date i have given complaint 3 times & the concerned engineer came twice and not able to resolve the issue. no one came for the 3rd call.

I was very much disappointed with this bad quality of the product.

In our Family we have taken 8 Voltas Ac's and having lot of respect on this brand. Now i am loosing this because of this problematic AC.

I am requesting you to resolve this immediately.

I already lost respect on Voltas & TATA group even..

Pls. resolve my issue .. before i loose further confidence & dont force me to do the negative campaign on TATA brand being an India.

I am unable find their MD / CEO / Some Senior Executive mail ID to reach. Anyone can pls. help me.

Reg
May 16, 2017
Updated by [email protected]
Pls. go with LG ACs. I have 7 yrs old one - which is in excellent condition even now. Worst AC in the world is Voltas. Beware. How it can be in TATA Group... Ashamed..
May 16, 2017
Updated by [email protected]
Dear Team,

Pls. be aware -- after giving complaint ... some person called me asking for money for the service ( which is a new one & under warranty)... which is again under suspicious... Beware
Verified Support
May 17, 2017
Voltas Customer Care's response
Dear M. Srinivasa Rao,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 17, 2017
Voltas Customer Care's response
Dear Customer (sap.[protected]@gmail.com),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 16, 2017
Voltas Customer Care's response
Dear Customer (sap.[protected]@gmail.com),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Pursed on 10/05/2017 instoll are wrongly connected the wire, for that the AC indoor has not work! For that I am not satisfied
Voltas Customer Care's response, May 20, 2017
Verified Support
Dear Rituraj Saikia,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 29, 2017
Verified Support
Dear Rituraj Saikia,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information