[Resolved]  Voltas — voltas ac not starting

Address:842002

This is with reference to my breakdown request no. (B[protected]) dt 06/08/2017 logged with voltas customer care and my issue still remains un-resolved.
I had given so many reminders to 'customer care' but issue not resolved till date.
I want to describe my issue instances wise.

1. I had brought a voltas ac in may'2017..
2.in july 2017 its not working unable to switch on, then consulted with service center. One representative have visited and change some part and its start working after some hour its stop working again after that on 06/08/2017 i lodge a complain to customer care after that on 07/08/2017 one representative have visited and said that there has been some issue with circuit board and its required replacement and he said its took 3-4 days. Its lapsed almost 15 days and its not replaced till date and i had given so many remainder to customer care for this. My person visited your service center for this they are nothing saying about this how much time it will take.

3. Why company gives service center to those persons who not provide service on proper time and after 15 days a spare is not available to them.

4. Due to these things i am unable to use your product.
So kindly please resolve or take your product back as it is none of my use.
At least i expect an answer whether the complaint will be resolved or should i go next step forward.
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Voltas Customer Care's response
Dear Rajeev,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 15, 2017
Voltas Customer Care's response
Dear Rajeev,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

My name is parshant shalaria. I complainted on the phone but still not solve, , , ,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information