[Resolved] Voltas — voltas ac not starting | |||
This is with reference to my breakdown request no. (B[protected]) dt 06/08/2017 logged with voltas customer care and my issue still remains un-resolved. I had given so many reminders to 'customer care' but issue not resolved till date. I want to describe my issue instances wise. 1. I had brought a voltas ac in may'2017.. 2.in july 2017 its not working unable to switch on, then consulted with service center. One representative have visited and change some part and its start working after some hour its stop working again after that on 06/08/2017 i lodge a complain to customer care after that on 07/08/2017 one representative have visited and said that there has been some issue with circuit board and its required replacement and he said its took 3-4 days. Its lapsed almost 15 days and its not replaced till date and i had given so many remainder to customer care for this. My person visited your service center for this they are nothing saying about this how much time it will take. 3. Why company gives service center to those persons who not provide service on proper time and after 15 days a spare is not available to them. 4. Due to these things i am unable to use your product. So kindly please resolve or take your product back as it is none of my use. At least i expect an answer whether the complaint will be resolved or should i go next step forward. Was this information helpful? | |||
Oct 16, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 22, 2017 Voltas Customer Care's response Dear Rajeev, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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My name is parshant shalaria. I complainted on the phone but still not solve, , , ,
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