[Resolved] Voltas — voltas ac not working for many days - no help from voltas | |||||
I have registered a complaint on 6/4/2018 with voltas customer care mentioning that my ac making erratic noise. They sent some one after few days and in order to fix the ac he broke the swing blade of the ac. He said he will replace it one or two days. There was no call from voltas and after two days when i called the customer care they gave me numbers of area mangers devender ([protected]) and srinivas ([protected]). These guys never pick up their phone or call back. So i kept calling customer care every day (Not to mention that every time a new guy picks up the call to whom i had to explain the whole story). After around a week they sent the same guy to replace the swing blade. He replaced that but after a day it broke again. Now i am again calling customer care everyday to get my ac fixed. Its been 20 days and this has been horrible experience from every end of voltas customer service. Is there anyone from voltas who can fix the issue? Was this information helpful? | |||||
May 28, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 25, 2018 Voltas Customer Care's response Dear Ritesh, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support Apr 25, 2018 Voltas Customer Care's response Dear Ritesh, Thanks for sharing the requisite details with us. We'll get in touch shortly with an update on this concern. Regards, Voltas Online Team Verified Support Apr 27, 2018 Voltas Customer Care's response Dear Ritesh, We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly. Regards, Voltas Online Team | |||||
Add a Comment | |||||
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Post your Comment