[Resolved] Voltas — voltas ac - poor after sale service

Sayyed Zameer Hasan

Address:

2/298/3760, Tagore Nagar, Vikhroli East., Mumbai City, Maharashtra, 400083

From last 3 month we requested to repair our voltas ac. Request no. [protected], looked by durga enterprises engineer (Engg - naushad - [protected] and engg - akhilesh - [protected]) first they said we will repair your pcb then they say we lost your pcb we have order new one. This happening from last 3 months. I don't know how company like voltas who is pioneer in ac will do like this to thier customer. I tried to escalate this on voltas self-care how ever i am not getting an otp, but i will do that any how. Pls reach me on my mail - [protected]@gmail.com

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May 14, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

Voltas Customer Care's response Dear Sayyed,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Mar 11, 2019

Updated by Sayyed Zameer Hasan How much time it will take since it's almost 3 month now. What is the problem can you explain

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Sayyed,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team

Verified Support

Apr 09, 2019

Voltas Customer Care's response Dear Sayyed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team