Voltas — voltas ac poor chinese quality with data label only : not lasted one season and no customer support | |||||
I bought votas split ac 1.5 ton last year. It was with free fitting. Company officials during fitting damage front panel. This came in notice in start of this season when officials came to do free service. It was change after repeated follow up in month, too our surprise our ac in 17 degree temp setting is also not doing cooling and sound started coming from back. When i requested as this issue came after first free service there was no response from company. Now company is not listening as my free warranty expired and after number of mails not even single official took effort to check issue. Its such poor quality that one season ac is not lasting. I even escalated in all emails and repeatedly after having 06 voltas ac at home. This is respect i got for company loyalty Mr ratan tata was also shared mail but without single response from any company official. I request consumers not to purchase voltas : go for other companies as its just on name of tata they are selling low quality chinese product. Was this information helpful? | |||||
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Voltas customer support has been notified about the posted complaint. Verified Support Sep 14, 2019 Voltas Customer Care's response Dear Amandeep, We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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My request no is : [protected], Still problem is not resolved .
Engineers are available only for visited on side. They are not taking ownership to resolve the problems. Every time Engineers are changed and their effort are wasteful !! Why this is happened by manager ??
This is really shame for Voltas !!!
My request no is : 19090106385, Still problem is not resolved .
Engineers are available only for visited. Every time Engineers are changed and their effort are wasteful !! Why this is happened by manager ??
This is really shame for Voltas !!!
My request no is : 19090106385, Still problem is not resolved in 2 month.
Engineers are available only for visited on side Every time Engineers are changed and their effort are wasteful !! Why this is happened by manager ??
This is really shame for Voltas !!!
My request no is : 19090106385, Still problem is not resolved in 2 month
Very bad service
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team