[Resolved] Voltas — voltas ac product and service issue

Anil Prasana

from Madanapalle, Andhra Pradesh

Address:

Chennai, Tamil Nadu, 600062

Hi team,

I purchased volta's split ac 1.5 ton on 25/09/2016 withing 6 months it had gas leakage and cooling coil issue, even after changing indoor cooling coil withinn 2 months gas was empty and now there s water leakage issue in my ac and i registered compliment yesterday and booked appointment but till today no one turned up and i have been trying to reach the local volta's service centre they are also not picking up my call. I want to escalate this issue to next level can you provide an alternative higher official id.

Mob no.[protected]

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May 12, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

Voltas Customer Care's response Dear Anil,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 11, 2018

Voltas Customer Care's response Dear Anil,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to contact us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team