[Resolved] Voltas — voltas ac purchased from flipkart | |||
I have purchased voltas ac from flipkart on 08th march 2019 with order id od[protected]. Currently voltas is running extended warranty program in place of 1 year to 5 year for all the ac purchased. When i contacted voltas customer care for the extended warranty they said flipkart is not their authorized seller and they cannot provide the extended warranty. If flipkart is not the authorised seller, why voltas is allowing them to sell the product. Many of consumer like me will be filling looted here by voltas or flipkart here. Product description is Voltas eu 123v dzu2 (R-410a) sn:4552321a18fc00975 Voltas cu 123v dzu2 (R-410a) sn:4512386d18fc04962 Was this information helpful? | |||
Apr 25, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 Voltas Customer Care's response Dear Customer(Prashantaseth), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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Voltas Customer Care's response, Mar 16, 2019
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Voltas Customer Care's response, Mar 25, 2019
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team