[Resolved]  Voltas — Voltas ac split 1.0 t 125 py (5 star)

Address:	Khordha, Odisha, 751024
Website:	www.voltasac.com

Dear sir,

This is regarding the pathetic after sales service i'm experiencing with the bhubaneswar service center. My ac is still under warranty and even after periodic servicing i noticed that the indoor unit is leaking water around 12 days back when i raised complaint number [protected]. The complaint was unattended for 3 days and i ddn't receive any calls. Afterwards when i enquired about the same i was told that it has been closed! Then the complaint was was reopened and mechanic visited my place thrice with different different solutions like running the ac is dry mode, putting some layer of foam inside the indoor unit etc and nothing was solved even after a week. Finally they took the indoor unit to service center on 6th april and fitted it back today telling the problem is resolved. But in their presence only the indoor unit starting leaking water again!! I mean is this some kind of joke being played with me or what!? I talked to the area service manager and asked my my indoor unit has been returned after 6 days without even checking whether the problem is solved or not but got replies like this things happen and all. This is not at all expected from a reputed brand like voltas who is so aggressively marketing recently to increase their customer base. Finally today again i have raised another complaint #[protected] but i feel like frustrated enough to even have any confidence whether this will at all be addressed.

Regards,
Souren kundu