Voltas — voltas AC split | |||
I purchased Voltas split AC three years back. First year it ran fine. Second year before beginning of the summer it was noticed that the gas has leaked out. Registered complaint to Voltas Customer Care who promised to send their technician within 48 hours. Thereafter different batches of technicians started paying visit and returned stating that they need tool to check the point of leakage and none of them came back again.and the season was over. We re-complained to Voltas customer care again last year, a sincere looking technician paid visit to my house with his co-worker and after checking said that there was a leakage in condenser and would have to take the same to service centre with entire outdoor unit. We let it go and he returned and claimed that he has to replaced the condenser. We innocuously paid him the condenser price with gas filling charges around 6000. This year again before start of summer the gas was found leaked and same exercise was repeated, this time again every batch of technician checked and promised to come back with tool and none of them approached us so far and we are almost in the midst of the summer season. Only solution feasible at this stage seems to me to dispose this AC and buy a new one of different Company if the service of this Company is like this unless any sincere Voltas person will rise at this occasion to support me. It seems to me that the last technician did not replace the condenser, rather repaired it and charged me the price of new condenser. If such cheating is rampant with Voltas, how will I venture to buy a new product of this Company again. Regards. N. Ansari Ghaziabad [protected] Was this information helpful? | |||
Voltas customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
73%
Complaints
4387
Pending
136
Resolved
3040
View all 4387 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number in your subject line.
Thank You for your cooperation.
Regards,
Voltas Customer Care