[Resolved]  Voltas — voltas ac w 1.5t 185 dy

Address:110091

I bought this ac in april 2015 and within 3 months the ac started giving cooling problem. I raised a complaint in aug 2015. Technician visited and said pcv was not functioning correctly. It had to be replaced but that didn't happen, for more than 2 months i lived in humid and hot weather.
I made hundreds of call to voltas customer care and service centre but pcv was not replaced and some temporary fix was done in november 2015.

I couldn't check ac properly as winter had arrived. Next summer ac did work with an error on the display and some cooling issue.
This year same prob started and pcv got replaced. But another problem has happened this time, its gas leaked and coil has multiple damages.
Ac is with service centre now and i was told that coil has to be replaced because it can't be fixed and total bill will be 6600.
4000 for coil and 2600 for gas filling.

Now tell me how much money i have to spend on this defective ac every year.

I have always used ac after servicing and before winter also i did servicing before covering it till next summer.

Please get this set replaced, this is for sure a completely defective piece and every year it will give some issues and i am not interested in spending more money on this defective ac.

Please reach me at [protected]
Email: ajay. [protected]@gmail.com
City: delhi
Location: pandav nagar 110091
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Nov 25, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Voltas Customer Care's response
Dear Ajay Kumar Mandal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Oct 24, 2017
Voltas Customer Care's response
Dear Ajay Kumar Mandal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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