[Resolved]  Voltas — Voltas Air Conditioner

Address:Mumbai City, Maharashtra
Website:www.voltas.com

I purchased Voltas AC from Snapdeal .com on 17th April 2015 & Voltas service expert installed the same on 23rd April 2015. For 15 days it works fine but start giving problem of cooling then I launch complaint on 20th May 2015 & found that there is leakage in the system & the pressure is low of the gas so, said that he need to fill the gas.
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Aug 8, 2021
Complaint marked as Resolved 
Sep 30, 2015
Updated by Ashish Wandhare
2nd time I faced the same cooling issue & launch the complaint with Voltas once again & Fill the gas as they there is low pressure of gas.
Installation request:[protected] dated :22.04.2015
1st request no:[protected] dated 20.05.2015
2nd request no:[protected] dated 25.05.2015
From May end to June End i used the AC & then it was OFF due to rainy season.
3rd time on Current monday 28.09.2015 now due to high temperature i started AC but it was giving cooling effect so once again i launch the complaint, after inspection by voltas technician once agin informed to me the gas is low, I don't understand in a span of 6 month how many times voltas is filling the gas & why the pressure of gas getting low in 1 month period.
3nd request no:[protected] dated 28.09.2015
Currently the equipment is in guarantee period that's why Voltas is providing free service once it gets over they will charge for the same.
I don't understand if they have not resolved the case then why they closed the complaint. In one month period time the AC is giving trouble, If there is some kind of manufacturing defect then why they are not changing the unit itself. I bought the AC to rid of summer heat but after spending 33000 rs I am feeling the heat with AC & there is no alternative for same.
Now i feeling cheated to bought this product from snapdeal/Voltas.
Indoor Machine Serial no:4551729A15C006949
Outdoor Unit Serial No: 4511767D15D000009
Let me know what will be the further action against the issue of cooling
Complaint comments 

Comments

Dear Ashish Wandhare

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team
Dear Ashish Wandhare,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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