[Resolved]  Voltas — voltas air cooler pump

I had purchased air cooler on 24/5/18 and noticed problem in water level sensor and water pump so i complained to customer care my complaint no is [protected], after 4days on 29/5/18 they came and told me for parts replacement on 30/5/18. Till from that day they r misguiding me even not picking phone calls and giving me incorrect status of my complaint pls do needful
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Jul 9, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Jun 02, 2018
Updated by Rakesh 2411
On 1/6/18 customer support told me that ur parts has arrived and will b installed on 2/6/18 but today they are sating we don't have parts and u will b notified shortly
Verified Support
Jun 04, 2018
Voltas Customer Care's response
Dear Rakesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 08, 2018
Voltas Customer Care's response
Dear Rakesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Products are very good but after sale service is zero
Services are really very poor.
Voltas Customer Care's response, Jun 6, 2018
Verified Support
Dear Customer(Parmodrania),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 14, 2018
Verified Support
Dear Customer(Parmodrania),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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