[Resolved] Voltas — Voltas cooler and poor customer support | |||||
I have bought a Voltas Air cooler from AB enterprises, South Delhi on 17th April. The piece was defective and I had to take it back to the seller immediately and after many negotiations got another piece. This cooler was also not functional with water pouring out when the pump is on. The next day morning I have registered a complaint and since then made innumerable calls to the voltas customer care for support . After 3 days a technician came only to say that some part is defective. Afterwards no one turned up till date. The service centre personnel in Delhi were rather rude and was not even ready to listen. It is a pity that Voltas provides such poor customer care services. I will never recommend Voltas and shops like AB enterprises, Mohan Singh Market for purchase of any gadgets. Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 22, 2017 Voltas Customer Care's response Dear Neetha babu, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
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